diamond exchange 9
diamond exchange 9
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This app is available for your device
diamond exchange 9
This app is available for your device
Contact
+91 2352079334
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange 9?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your phone to complete the login process. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive an OTP after clicking "send," wait for the allotted time to pass before seeking help through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download and install the latest version of the app. You should now be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the diamond exchange 9?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other similar apps. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means you can cash out the money you've won, but not any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, you must upload and save your Aadhaar card, UPI details, and bank information in this app. This is a requirement for KYC (Know Your Customer) compliance. Having all these details saved will facilitate a smoother experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays can cause users to wait up to 24 hours. This delay can disrupt the otherwise efficient and swift experience provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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